Outage: Phone support

Incident Report for Ascend Retail Management Solutions

Identified

We've identified an issue preventing incoming calls to the Ascend phone support line from reaching our team. If you're attempting to call, please leave us a voicemail so that we can return your call. Outgoing calls still work for us.

You may also click here to submit a ticket or troubleshoot your issue using our online resources: http://www.ascendrms.com/gethelp

Posted Jun 02, 2026 - 10:55 CDT

This incident affects: Phone support (Phone Support - US, Phone Support - CA).