Service health status

Service Under Maintenance

Phone support Under Maintenance
90 days ago
99.04 % uptime
Today
Phone Support - US Under Maintenance
90 days ago
99.04 % uptime
Today
Phone Support - CA Under Maintenance
90 days ago
99.04 % uptime
Today
Payment processing Operational
90 days ago
100.0 % uptime
Today
Ascend Pay Operational
90 days ago
100.0 % uptime
Today
Chase Payments Operational
90 days ago
100.0 % uptime
Today
Klarna - US Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
67.97 % uptime
Today
Ascend HQ Operational
90 days ago
100.0 % uptime
Today
Ascend Updates Operational
90 days ago
55.17 % uptime
Today
Email Operational
90 days ago
55.17 % uptime
Today
Multi-store Operational
90 days ago
55.17 % uptime
Today
Retailer Portal Operational
90 days ago
100.0 % uptime
Today
Stratus Operational
90 days ago
55.17 % uptime
Today
SMS Operational
90 days ago
55.17 % uptime
Today
Third-party integrations Operational
90 days ago
100.0 % uptime
Today
Facturama Operational
90 days ago
100.0 % uptime
Today
Fiskaly Operational
90 days ago
100.0 % uptime
Today
Locally Operational
90 days ago
100.0 % uptime
Today
QBP Operational
90 days ago
100.0 % uptime
Today
SmartEtailing Operational
90 days ago
100.0 % uptime
Today
Trek Operational
90 days ago
100.0 % uptime
Today
Microsoft Updates Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 6, 2026

No incidents reported today.

Jul 5, 2026

No incidents reported.

Jul 4, 2026
Completed - The scheduled maintenance has been completed.
Jul 4, 20:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 14:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 4, 08:37 CDT
Scheduled - Our support phone lines are closed for the remainder of the day. Please leave a message or email Help@AscendRMS.com and we will return your message as soon as possible. Our standard support hours resume tomorrow.
Jul 4, 07:44 CDT
Completed - The scheduled maintenance has been completed.
Jul 4, 14:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 09:00 CDT
Scheduled - Our Support team will be available from 9:00 a.m. to 2:00 p.m. CT on Saturday, July 4 in observance of Independence Day. If you need assistance outside those hours, our Knowledge Base is available 24/7 with helpful resources and troubleshooting guides. Have a safe and happy Independence Day!
Jul 3, 16:39 CDT
Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.