Service health status

Service Under Maintenance

Uptime over the past 90 days. View historical uptime.
Phone support Under Maintenance
90 days ago
99.04 % uptime
Today
Phone Support - US Under Maintenance
90 days ago
99.04 % uptime
Today
Phone Support - CA Under Maintenance
90 days ago
99.04 % uptime
Today
Payment processing Operational
90 days ago
99.99 % uptime
Today
Ascend Pay Operational
90 days ago
99.99 % uptime
Today
Chase Payments Operational
90 days ago
99.99 % uptime
Today
Klarna - US Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
95.75 % uptime
Today
Ascend HQ Operational
90 days ago
100.0 % uptime
Today
Ascend Updates Operational
90 days ago
94.06 % uptime
Today
Email Operational
90 days ago
94.06 % uptime
Today
Multi-store Operational
90 days ago
94.05 % uptime
Today
Retailer Portal Operational
90 days ago
100.0 % uptime
Today
Stratus Operational
90 days ago
94.05 % uptime
Today
SMS Operational
90 days ago
94.05 % uptime
Today
Third-party integrations Operational
90 days ago
99.99 % uptime
Today
Facturama Operational
90 days ago
100.0 % uptime
Today
Fiskaly Operational
90 days ago
100.0 % uptime
Today
Locally Operational
90 days ago
99.95 % uptime
Today
QBP Operational
90 days ago
100.0 % uptime
Today
SmartEtailing Operational
90 days ago
100.0 % uptime
Today
Trek Operational
90 days ago
100.0 % uptime
Today
Microsoft Updates Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 10, 2026

No incidents reported today.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

US East Stratus Down
Resolved - This incident has been resolved, if you are still experiencing issues connecting to Stratus services after rebooting your devices, please reach out to Ascend Support
Jul 28, 10:02 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 28, 09:37 CDT
Identified - We are aware of the US East region Stratus outage and are working to restore services as quickly as possible.
Jul 28, 09:29 CDT

Jul 27, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage