Service health status

Partial System Outage

Uptime over the past 90 days. View historical uptime.
Phone support Operational
90 days ago
100.0 % uptime
Today
Phone Support - US Operational
90 days ago
100.0 % uptime
Today
Phone Support - CA Operational
90 days ago
100.0 % uptime
Today
Payment processing Major Outage
90 days ago
97.96 % uptime
Today
Ascend Pay Major Outage
90 days ago
93.88 % uptime
Today
Chase Payments Operational
90 days ago
100.0 % uptime
Today
Klarna - US Operational
90 days ago
100.0 % uptime
Today
Services Major Outage
90 days ago
94.76 % uptime
Today
Ascend HQ Major Outage
90 days ago
93.88 % uptime
Today
Ascend Updates Major Outage
90 days ago
93.88 % uptime
Today
Email Major Outage
90 days ago
93.88 % uptime
Today
Multi-store Major Outage
90 days ago
93.88 % uptime
Today
Retailer Portal Operational
90 days ago
100.0 % uptime
Today
Stratus Major Outage
90 days ago
93.88 % uptime
Today
SMS Major Outage
90 days ago
93.88 % uptime
Today
Third-party integrations Operational
90 days ago
100.0 % uptime
Today
Facturama Operational
90 days ago
100.0 % uptime
Today
Fiskaly Operational
90 days ago
100.0 % uptime
Today
Locally Operational
90 days ago
100.0 % uptime
Today
QBP Operational
90 days ago
100.0 % uptime
Today
SmartEtailing Operational
90 days ago
100.0 % uptime
Today
Trek Operational
90 days ago
100.0 % uptime
Today
Microsoft Updates Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 1, 2026

No incidents reported today.

Mar 31, 2026
Ascend Phone Line Maintenance
Completed - The scheduled maintenance has been completed.
Mar 31, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 10:00 CDT
Scheduled - We will be performing maintenance on our phone lines from 10:00 AM–1:00 PM CT. During this time, you may experience intermittent difficulty reaching our support team by phone.

If needed, please email us at support@ascendrms.com, and our team will respond as quickly as possible.
Mar 31, 09:59 CDT
Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

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