Identified - We've identified an issue preventing incoming calls to the Ascend phone support line from reaching our team. If you're attempting to call, please leave us a voicemail so that we can return your call. Outgoing calls still work for us.
You may also click here to submit a ticket or troubleshoot your issue using our online resources: http://www.ascendrms.com/gethelp
Jun 02, 2026 - 10:55 CDT
Phone support
Major Outage
90 days ago
99.96
% uptime
Today
Phone Support - US
Major Outage
90 days ago
99.96
% uptime
Today
Phone Support - CA
Major Outage
90 days ago
99.96
% uptime
Today
Payment processing
Operational
90 days ago
100.0
% uptime
Today
Ascend Pay
Operational
90 days ago
100.0
% uptime
Today
Chase Payments
Operational
90 days ago
100.0
% uptime
Today
Klarna - US
Operational
90 days ago
100.0
% uptime
Today
Services
Operational
90 days ago
58.63
% uptime
Today
Ascend HQ
Operational
90 days ago
100.0
% uptime
Today
Ascend Updates
Operational
90 days ago
42.09
% uptime
Today
Email
Operational
90 days ago
42.09
% uptime
Today
Multi-store
Operational
90 days ago
42.09
% uptime
Today
Retailer Portal
Operational
90 days ago
100.0
% uptime
Today
Stratus
Operational
90 days ago
42.09
% uptime
Today
SMS
Operational
90 days ago
42.09
% uptime
Today
Third-party integrations
Operational
90 days ago
100.0
% uptime
Today
Facturama
Operational
90 days ago
100.0
% uptime
Today
Fiskaly
Operational
90 days ago
100.0
% uptime
Today
Locally
Operational
90 days ago
100.0
% uptime
Today
QBP
Operational
90 days ago
100.0
% uptime
Today
SmartEtailing
Operational
90 days ago
100.0
% uptime
Today
Trek
Operational
90 days ago
100.0
% uptime
Today
Microsoft Updates
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.