All Systems Operational

Phone support Operational
Phone Support - US Operational
Phone Support - CA Operational
Payment processing Operational
Ascend Pay Operational
Chase Payments Operational
Klarna - US Operational
Services Operational
Ascend HQ Operational
Ascend Updates Operational
Email Operational
Multi-store Operational
Retailer Portal Operational
Stratus Operational
SMS Operational
Third-party integrations Operational
Facturama Operational
Fiskaly Operational
Locally Operational
QBP Operational
SmartEtailing Operational
Trek Operational
Microsoft Updates Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Resolved - This incident has been resolved.
Sep 3, 18:55 CDT
Investigating - We are currently investigating an issue with the rooting of the incoming phone calls.
Our Ascend support agents are able to answer calls at the moment.
Feel free to email us at help@ascendrms.com if you need support.

Sep 3, 17:47 CDT

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.