Trek Ordering Through Ascend

Incident Report for Ascend Retail Management Solutions

Resolved

This issue has been resolved.

Posted Jul 17, 2023 - 08:12 CDT

Identified

An issue has been identified with the Trek Data Center that is resulting in an inability to place orders directly through Ascend.
The Trek IT team is working on a fix for this issue, but until it has been resolved, orders can be placed from b2b and downloaded then imported into Ascend.

Posted Jul 15, 2023 - 09:50 CDT

This incident affected: Third-party integrations (Trek).