In-Client eCommerce Export Integration Down

Incident Report for Ascend Retail Management Solutions

Resolved

This issue has been resolved. Thank you for your patience.

Posted Oct 30, 2023 - 15:55 CDT

Identified

We've identified an issue which involves exporting product information to third-party eCommerce websites using the Ascend integration in Options > eCommerce. We are currently working on a fix. You may continue to experience errors with the affected components until the fix is applied.

Thank you for your patience as we resolve this issue.

Note: Importing eCommerce sales still works correctly.

Posted Oct 30, 2023 - 12:44 CDT

This incident affected: Third-party integrations (SmartEtailing).