New Ascend update incoming
Scheduled Maintenance Report for Ascend Retail Management Solutions
Completed
The scheduled maintenance has been completed.
Posted Apr 14, 2023 - 11:00 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 13, 2023 - 18:00 CDT
Scheduled
If you have already upgraded to our 23.4 release, you will be receiving an updated version tonight, April 13th, 2023. We recently found an issue affecting a specific use path where opening Work Orders from the Customer Record may inadvertently change update the transaction type from a Work Order into a Layaway.

The latest version set for download on April 13 will prevent updated workstations from experiencing the issue. No action is required - workstations will update automatically.

If you haven't updated to 23.4, you will receive the corrected version at your normally scheduled time.

If you have any questions, please give our support team a call at 877-875-8663. Thank you!
Posted Apr 13, 2023 - 12:43 CDT
This scheduled maintenance affected: Services (Ascend Updates).