Service health status
Investigating - We're currently investigating an issue affecting Trek B2B integration. You may experience errors with Purchase Order Syncing until the issue is resolved.
Mar 15, 2024 - 17:20 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 03, 2024 - 03:39 CST
Investigating - We're currently investigating an issue affecting one or more of our online services that is disrupting Ascend functionality. You may experience errors with the affected component(s) until the issue is resolved.

Störung in Ascend - Wir untersuchen derzeit ein Problem, das einen oder mehrere unserer Online-Dienste betrifft und die Funktionalität von Ascend beeinträchtigt. Bis das Problem behoben ist, kann es zu Abstürzen und langen Wartezeiten kommen.

Incident sur Ascend - Un problème qui affecte un ou plusieurs services Ascend est survenu, nous enquêtons actuellement dessus. Il est fort possible que des plantages ou des temps chargement à rallonge interviennent.

Mar 01, 2024 - 03:29 CST
Phone support Operational
90 days ago
99.92 % uptime
Today
Phone Support - US ? Operational
90 days ago
99.92 % uptime
Today
Phone Support - CA ? Operational
90 days ago
99.92 % uptime
Today
Payment processing Operational
90 days ago
100.0 % uptime
Today
Chase Payments ? Operational
90 days ago
100.0 % uptime
Today
Klarna - US ? Operational
90 days ago
100.0 % uptime
Today
Services Degraded Performance
90 days ago
100.0 % uptime
Today
Ascend HQ ? Degraded Performance
90 days ago
100.0 % uptime
Today
Ascend Updates ? Degraded Performance
90 days ago
100.0 % uptime
Today
Email ? Degraded Performance
90 days ago
100.0 % uptime
Today
Multi-store ? Degraded Performance
90 days ago
100.0 % uptime
Today
Retailer Portal ? Degraded Performance
90 days ago
100.0 % uptime
Today
Stratus ? Degraded Performance
90 days ago
100.0 % uptime
Today
SMS ? Degraded Performance
90 days ago
100.0 % uptime
Today
Third-party integrations Partial Outage
90 days ago
99.8 % uptime
Today
Facturama ? Operational
90 days ago
100.0 % uptime
Today
Fiskaly ? Operational
90 days ago
100.0 % uptime
Today
Locally ? Operational
90 days ago
100.0 % uptime
Today
QBP ? Operational
90 days ago
100.0 % uptime
Today
SmartEtailing ? Operational
90 days ago
100.0 % uptime
Today
Trek ? Partial Outage
90 days ago
98.63 % uptime
Today
Microsoft Updates ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 18, 2024

No incidents reported today.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

Unresolved incident: Trek B2B Purchase Order Syncing Down.

Mar 14, 2024

No incidents reported.

Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024

No incidents reported.

Mar 6, 2024

No incidents reported.

Mar 5, 2024

No incidents reported.

Mar 4, 2024

No incidents reported.