Ascend Retail Management Solutions Status

Identified:

Incident Report for Ascend Retail Management Solutions

Resolved

This incident has been resolved.

Posted Apr 21, 2021 - 08:49 CDT

Monitoring

Auth0 has reported that the issue has been fixed and services are returning to normal. Ascend HQ logins should be working again.

Posted Apr 20, 2021 - 16:33 CDT

Update

Auth0, the service that handles the login service for Ascend HQ, is continuing to work on restoring services. Until this is resolved, Ascend HQ logins will not work. For real-time updates on their progress, you can view their status page here:

https://status.auth0.com/incidents/zvjzyc7912g5?u=v0zzz6jxvbv7

Posted Apr 20, 2021 - 14:38 CDT

Identified

We've identified the issue(s) affecting Ascend online services and are currently working on a fix. You may continue to experience errors with the affected components until the fix is applied.

Posted Apr 20, 2021 - 11:08 CDT

This incident affected: Services (Ascend HQ).